Recent Posts

Five Important Fire Escape Steps for Kids

7/19/2018 (Permalink)

A home fire is a devastating event that one wants to go through. If you have small children in your Chattanooga, TN home, it is extremely important that they know how to safely escape the home should a fire occur. Below are five kids safety steps that will help keep your most precious family members safe in the event of a fire.

1. Fire Crawls

Kids should learn two ways to crawl out of the house. The first is getting down on all fours and putting forearms flat on the ground. Keep your nose to the floor like a dog sniffing. If the heat is too strong, keep your legs down, too.

2. Bed Rolls

Heat rises, so it’s important that children roll out of their beds instead of sitting up. Kids should turn or roll until their heads are facing the ground by the side, then put their outside hands down and slide to the floor.

3. Door Checks

Opening a door quickly can cause a flashover, when a fire gets a burst of oxygen. Kids should first feel the door. If it’s warm to the touch, they should slowly open it. If fire or smoke is visible, they should close the door right away.

4. Get Out or Get Help

For kids safety, find a secondary route in the event the main way is blocked. Teach kids how to open and climb out of a window if on the first floor, or to open a window and call for help if on a second floor. Older kids can learn how to use a fire escape ladder.

5. Stay Out

After a child escapes a home fire, they shouldn’t reenter for any reason. Tell them to wait outside and that firefighters will work on rescuing anyone left inside.

Nothing is more important than kids’ safety. Once everyone is out safely, you can start the remediation process. Visit for more information on fire damage. 

A Basic Understanding of Mold

7/14/2018 (Permalink)

The sensational descriptions of it in media might deter one from seeing mold as anything more than a nightmarish substance wrought with risks of danger and damage. Whether it is black mold or a more benign colony, an understanding of mold can help prevent its spread; conveniently, the most effective way to handle the funky fungus.

What Causes Mold Growth?

Microscopic mold spores are everywhere, outdoors and indoors. They can be carried in the air, transported through HVAC systems or on the backs of pets and the bottom of shoes. Inherently harmless, the spores only become a fungal nuisance when exposed to four key elements:

• Darkness
• Moisture
• Organic nutrients
• A surface to grow on

Thus, a moisture problem can quickly become a mold problem when left unattended to. The spores feed on dirt and dust remnants from the surface material, developing into a colony when exposed to increased moisture levels. Any water damage, leaking pipes, high humidity or excessive levels of condensation can be breeding ground for any mold, including the black mold strain known for its higher risk of toxins. Before mold remediation can begin, all issues of water and moisture must be addressed so that the mold doesn’t have an opportunity to return.

What Gets Rid of Mold?

Due to the near-universal presence of the spores, removal isn’t an accurate term for mold cleanup. Instead, Chattanooga, TN professionals can remediate the problem using a variety of tactics:

• Mold containment: HVAC systems and fans are turned off to limit the spread of spores.
• Air filtration: Clearing the air of spores that may have spores from the presence of mold growth.
• Removal of mold-infested materials: Porous materials such as drywall and carpet may need replacement if exposed to heavy mold or black mold.
• Cleaning: A thorough cleaning of personal belongings and air quality can remove any odor and ensure a complete mold cleanup.

Visit for more information on mold. 

How to Leave the “Ew” in Sewer

6/25/2018 (Permalink)

Sewer backup is a phrase no one loves to hear. Category 3, or black water, might not be as familiar of phrasing, yet these synonyms are vital knowledge to be had by any homeowner in Chattanooga, TN with a mind for a happy, healthy home. The health dangers of black water make sewer cleanup an immediate need whenever there is an overflow.

What is Black Water?

Highly contaminated and full of illness-causing bacteria, category 3 water is classified as coming from any of these sources:

• Rising river or stream
• Undealt with standing water
• Flooded toilet
• Sewage overflow

Due to the nature of these sources, the water is likely to contain large amounts of dangerous microbes, chemicals and other unfriendly contaminants to humans and animals alike. Contact or ingestion of this water can cause severe illness and must be avoided.

What is Sewer Cleanup?

The imminent health dangers of sewer backup require the cleanup to be prompt and thorough. A professional cleanup crew has the appropriate training, equipment and protective gear to handle your home’s category 3 flood in a quick and effective manner. Wearing full protective gear, workers will remove the contaminated water and sanitize the affected areas. With the appropriate machines and protective attire, a professional cleanup team can effectively work to ensure your home is clear of any contaminants left by the flooded sewer water.

Can Sewer Backup be Avoided?

There are daily choices you can make to keep your pipes clear and minimize the risk of a flooded toilet. Here is a list of common items that should not be flushed down the toilet:

• Wipes (including “flushable”)
• Paper Towels
• Feminine Products
• Diapers

Even excess toilet paper or facial tissue can eventually lead to a clog down the road. Being mindful of what goes down the drain can prevent a flooded toilet in the future. If the “ew” doesn’t stay in the sewer, call your local cleanup crew for immediate sewer cleanup. Visit for more information.

3 Reasons To Replace Your Old Pipes

6/21/2018 (Permalink)

The safety and structural integrity of your commercial property in Chattanooga, TN depends on how well all the elements that make up its structure function. When you have faulty pipes, such as the polybutylene pipes found in many buildings that were built in the 1970s, 1980s and 1990s, you put your building at risk for major water damage. Here are three reasons to upgrade your plumbing if you have pipes made of substandard material.

1. They cannot withstand the chemicals present in the water that runs through them. Piping made from this material may have seemed strong when it was first installed, but the basic chemicals used to treat our water inevitably break them down over time. Polybutylene becomes brittle when exposed to chlorine and the anti-bacterial chemicals used to purify water. As the pipes weaken, they can crack, causing extensive water damage that can only be repaired by a water remediation specialist.

2. They cannot be repaired. While the damage they cause can be remedied, there is no way to fix pipes made of this material. Replacing the pipe with another that matches it makes it likely that the same problems of deterioration can occur all over again at a later date. Attempts at repair are futile. They must be replaced.

3. They do not meet building codes. These pipes malfunction so consistently that regulatory agencies in the United States and Canada do not recognize them as acceptable material for your plumbing. In order for your commercial property to pass inspection, therefore, you need new plumbing that meets at least the minimum standard for piping material.

If you own a commercial building that has polybutylene pipes, it is in your best interest and the best interest of any tenants you may have to replace the pipes at your earliest convenience. Replacing them before a problem occurs is the smart choice. Visit for more information on commercial water damage

The Difference Between Flooding and Storm Damage

6/16/2018 (Permalink)

You may think of flooding and storm damage as the same thing – but your insurance company doesn’t agree. When a storm leaves your Chattanooga, TN premises completely flooded, what’s the difference between flood damage and storm damage?

Understanding Storm Damage

Storm damage is generally damage caused by anything other than flooding, but still associated with thunderstorms, hurricanes, and tropical storms. Storm damage can include:

• Wind damage, such as torn roof shingles
• Damage from falling or flying debris, such as smashed windows or exterior damage
• Other structural damage caused by the storm, such as if a tree falls onto your roof

Most of the time, storm damage is covered by your general commercial property insurance policy – but flood damage is not, and requires a separate insurance policy.

Understanding Flood Damage

Flooding can happen from storms, earthquakes, tsunami, even from burst city water mains. Flood damage generally comes from an exterior source in order for it to qualify as actual flood damage, and involves the destruction caused by rising water entering your building, smashing against it, or depositing debris that may cause harm to your building.

So Are Burst Pipes Considered Flood Damage?

No. Burst pipes and other interior water issues are part of typical commercial property damage. Even if your building ends up flooded because the pipes burst and ran for hours, that’s still not considered flood damage. Flood damage is only actually flood damage if it is caused by a natural disaster.

Whether you’re dealing with flooding or property damage from burst pipes, though, you’ll likely need the help of a remediation specialist. Flood and storm remediation companies specialize in recovering your property from the damages caused by natural disasters or building problems, and can first mitigate the problem and then work with you on restoration, repair, and refinishing. Visit for more information on storm damage. 

Why You Should Hire a Water Damage Company in Signal Mountain That Works With Insurance Companies

5/29/2018 (Permalink)

Water Damage Why You Should Hire a Water Damage Company in Signal Mountain That Works With Insurance Companies Cabin flooded in the Signal Mountain area.

SERVPRO Works with Insurance Companies Concerning Water Damage at Signal Mountain

When you find that your home in Signal Mountain is struck by a natural disaster such as a fire or flood, there are several issues that you must handle at the same time. You need to work with your insurance company to determine how much financial assistance you can receive for the water damage to your property. Additionally, you'll need to locate a water damage restoration company that can expedite and optimize the restoration process. Ideally, you'll want to hire a company like SERVPRO that works in conjunction with many insurance providers. There are numerous benefits that result from doing so. Some of them include:

This Water Damage Company Can Help You Obtain a Fair Settlement

One of the primary benefits of hiring SERVPRO to work with your insurance provider is that the two groups can work together with adjustors to develop a fair settlement for water damagefees. Bear in mind that SERVPRO is neither an insurance agent nor adjuster and holds you responsible for its fees. We will issue you a Water Damage Emergency Report on our first visit upon request. Cover the details with your insurance company and let SERVPRO get to work to minimize the effects of the water damage.

Water Damage Companies Use Sound Business Practices

In addition to assisting you with the process of getting a fair settlement for restoration services, a water damage company that works with your insurance provider is likely to utilize sound business practices. This is the case for several reasons, including the fact that insurance companies have extensive industry experience that enables them to identify and work in unison with the most exceptional, efficient water damage companies on the block. Thus utilizing the services of a water damage company that you obtained from an insurance referral is one of the best ways to ensure that your specific needs are met in an ethical, expedient manner.


Hiring a water damage company that works in conjunction with your insurance provider is a great way to ensure that you obtain exceptional services. If you're currently searching for an experienced water damage restoration company, be sure to consider SERVPRO. We employ franchise professionals who have obtained IICRC industry certifications and are trained according to high standards. We also provide 24/7 emergency response and assistance for your convenience.

Locally Owned and Operated

We live and work in Signal Mountain too; we might even be neighbors. As a locally owned and operated business, SERVPRO of North Chattanooga is close by and ready to respond to your water or flood damage emergency. We are proud to be an active member of the Signal Mountain community and want to do our part to make our community the best it can be.

Our job is to preserve and protect, stop further damage from occurring and restore whenever possible. Call us. (423) 332-7678.

Why Is My Roof Damaged After a Fire?

5/22/2018 (Permalink)

Commercial Why Is My Roof Damaged After a Fire? Give SERVPRO a call after commercial fire damage.

During the fire cleanup process of your commercial building in Chattanooga, TN you may have a few questions about the damage sustained to your building. It's crazy how a fire can cause soot to cling to every surface or how water damage can be such a big part of a fire. You may be surprised at the damage done to your roof, but there are a lot of reasons this structure is so affected by a fire.

• The Heat: Fires cause a lot of heat. Heat tends to rise. When the heat wave reaches your roof line, it holds it in for a while. The shingles and other roofing materials may be degraded by the extreme heat they come in contact with during a fire. If you notice melted plastics or warped shingles, you may need to consider a roof repair as part of the restoration process.
• The Smoke: The smoke created by a fire can be full of soot. Depending on what the fire is fueled by, this soot can actually contain chemicals. When the smoke reaches the roof structure, it may stain and discolor your system. This damage typically isn't as serious as others, but you may still want to restore the discoloration caused by the flames during the fire cleanup.
• The Extinguishing: Putting out a fire sometimes does as much damage as the fire itself. Firefighters use lots of water to dampen the flames, but sometimes they have to increase the ventilation to quench the fire. Cutting holes in the roof and walls can help with this process. If you have a hole in your roof, you may want to look into tarp services to ensure rain and wind do not do more damage to your building.

Your commercial fire damage repair team can help you better understand how certain parts of your building were damaged. They may also be able to help you become more comfortable with the fire cleanup process. Visit for more information on commercial fire damage. 

Can I Still Have Mold if I Don’t See It?

5/16/2018 (Permalink)

Mold Remediation Can I Still Have Mold if I Don’t See It? Give SERVPRO a call if you notice mold in your home.

Just because there’s no visible mold on the surfaces of your home doesn’t mean you don’t have it. Mold can often proliferate in rainy weather in Chattanooga, TN but if it’s hidden away in little crevices in your home then you might not find it until it’s done irreparable damage. This is where an indoor environmental specialist can help you by identifying mold growth before it spreads. By calling in a specialist, you may uncover a disturbing pattern of mold growth that’s been going unchecked for longer than you think.

Why Would I Suspect That I Have Mold?

If you can’t see the mold, why would you suspect you have it? There can be a number of tell-tale signs, including:

• Terrible odors caused by mycotoxins in the air
• Discolorations and stains on your walls, including water stains
• Cracking, peeling, or bubbling paint
• Issues with asthma
• Issues with allergies such as sneezing and congestion, with no notable allergens present
• Problems with water leakage in the home – while you may not see visible mold, where there’s water leakage mold and mildew almost always follow
• Condensation clinging to places such as windowsills and door frames

If these signs make you suspect you have mold, you may try a home mold testing kit, but you can get better answers from a professional indoor environmental specialist.

Why Trust a Specialist?

Mold can be extremely difficult to get rid of, especially if it’s hidden deep in the corners of your home and in inaccessible areas. Indoor environmental specialists are trained in detecting mold in places the average person wouldn’t think to look, and recommending safe remediation activities that may not be accessible to the general public. Specialists also know a great deal about the types of mold, and the damage they can do to your home – and can advise you not just on mold remediation and cleanup, but future mold prevention. Visit for more information on mold. 

Protecting Your Place From a Fire

5/11/2018 (Permalink)

Fire Damage Protecting Your Place From a Fire Give SERVPRO a call after fire damage.

Part of what makes your Chattanooga, TN home a safe haven lies in its ability to provide shelter and space for happy gatherings with family and friends. A house fire can threaten this peace. While fireplaces aren't used as much in the warmer seasons, fire can still break out in a number of ways. By better understanding this powerful element, you can sharpen the tools in your fire preparation toolbox.

It Starts With a Spark

The initial conflagration may be so subtle that it goes unnoticed, but all a fire needs to get started is three basic factors:

• Heat
• Fuel of some kind
• Oxygen

Once these three components are present, a home fire can take off immediately. As fire spreads through areas of a house, the introduction of new materials to burn and extra air can cause the flames to grow even more.

Flames Spread Quickly

The longer a fire burns, the hotter it becomes and the more quickly it can grow. Fire safety experts note that a fire can ignite and spread in a mere 30 seconds. After a minute or so, smoke layers can cloud a room and temperatures can exceed 190 degrees Fahrenheit. Because time is crucial when it comes to a fire, it is wise to prepare an emergency plan ahead of time, just in case.

Certain Rooms Are Vulnerable

Although a fire can start just about anywhere in your home, specific rooms can be especially susceptible. Focus your fire preparation by paying special attention to your kitchen, bedroom, and living room. Kitchens naturally contain some of the most fire-prone equipment, such as microwaves and toasters. In bedrooms, bedding and curtains can be highly flammable. Electronics, drapes, and chimneys in living rooms are other hot spots.

Part of fire preparation involves learning more about fires themselves and the ways they can attack particular areas of the house. Looking at home fires from this educational angle can help you sharpen your senses when it comes to the possible safety risks. Visit for more information on fire damage. 

Areas of the Home Most Affected by Odors After a Flood

4/24/2018 (Permalink)

Storm Damage Areas of the Home Most Affected by Odors After a Flood Dealing with the aftermath of a serious flooding event in your Chattanooga, TN, home can be difficult.

Dealing with the aftermath of a serious flooding event in your Chattanooga, TN, home can be difficult. Even after extensive cleanup due to sewage loss or standing flood water has commenced, lingering odors from potential mold growth can leave behind an offensive reminder that needs to be removed immediately. Here are some of the common areas and furnishings of your home that should be inspected first – things and places that can easily hold onto bad odors that should be addressed before anything else.

Rooms With Dense Carpeting

The most common areas of unpleasant odors that seem to never go away are generally the carpeted rooms of a home, such as the living room or surrounding bedrooms. Carpeting is highly absorbent, making it a ripe material for soaking up contaminated flood water that can leave behind foul smells and potentially dangerous bacteria or pathogens. Hiring a professional restoration crew is necessary to disinfect and deodorize carpeting effectively, if the material can be saved at all. They can also check under your flooring to inspect and eliminate the worst cases of mold growth that can arise from extensive flooding, giving you peace of mind once returning to your home.

Upholstered Furniture

Another prime source of offensive odors is your upholstered furnishings – comfortable furniture and décor pieces that are covered in absorbent fabrics that can easily soak up excess water. Items that can hold onto unpleasant smells include the following:

? Couches
? Chairs
? Ottomans
? Chaise lounges
? Drapery
? Rugs

Anything with dense fabrics or highly absorbent fibers can hold onto excess water for ample amounts of time. This result is what makes quick remediation by specialists so important, increasing your chances of cleaning and deodorizing your space before further damage can take hold.

Don’t be a victim of flooding and storm damage longer than you have to be. Restore your Chattanooga, TN, home back to its prime condition by allowing professional technicians to rid your home of mold growth and other offensive contaminants left behind by destructive weather. For more information, visit,